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Correct a fact

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If you see an error in the guide, you can ask for a correction. Suppliers in the guide can do this, and so can anyone else.

I do not send texts to suppliers for fact-checking before publication. Errors are corrected after a page is published, through this page. A place in the comparisons, the order and coverage cannot be bought.

How to ask for a correction

Send an email with a link to the page, the fact that is wrong, and a source that shows the correct fact. I confirm that I have received it within two business days and decide within ten business days.

Send a correction by email ([email protected])

Adding your own published information

Information that a supplier publishes on its own pages can be included. If something about your company is missing, for example your delivery terms, your return policy or the service you offer, send a link to the public page that states it, the same way. I fetch the page and check it before anything is added.

Requirements for the source

The source must be a public page with a link, such as the supplier’s own website, a price list or an official register. A separate check fetches the source again before anything changes. Without a source, I do not change the fact. Information sent only by email, or available only behind a log-in, is not used.

What happens next

  • I fetch the source again. An error the source shows is corrected in the next edition, with a new source check.
  • New documentation from the supplier is treated as the supplier’s own claim and labeled «Provided by the vendor».
  • If a correction is significant, the page gets a dated note.
  • No one can pay for a change, or for removal of facts that have a source.
  • All requests are kept in a log without unnecessary personal data.

If the entry concerns you as a person

The US edition lists companies only. If an entry can nevertheless be linked to you as a person, you can also ask for access, deletion or removal of the entry, or object to the processing. Send an email to [email protected]. Such requests are handled under the privacy policy.

If the request concerns a company, I assess a request for removal on editorial criteria.